Turn WhatsApp voice notes into tasks and CRM updates

Transcribe each voice note, let an LLM classify the intent, then route it to a task, CRM update, archive or human review.

by /u/Optiflix22 Sep 2026

Prompt for your agent

Goal: Stop losing decisions buried in unsearchable voice notes.
Setup: agents used in source: n8n; tools/MCPs stated: WhatsApp, CRM.
Steps:
1. Transcribe incoming WhatsApp voice notes.
2. Have an LLM analyse each note’s intent.
3. Route by intent: create a task, update the CRM, archive, or send to human review.
4. Keep each stage independent so you can swap it for your own process.
Rules: ask me before anything irreversible (sending, posting, paying, deleting); don’t invent data, results or tools I haven’t given you; tell me what you couldn’t verify.
Based on: /u/Optiflix — https://www.reddit.com/r/n8n/comments/1wn9xlo/built_an_n8n_workflow_that_turns_whatsapp_voice/

Steps are from the source. Includes a “Based on” credit line.

I tried this

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Agents, models and tools only what the source states

Agents
n8n
Tools
  • WhatsApp
  • CRM

Sources & credit